The safety of our staff, our customers, and the Minecraft Community is our number one priority during this difficult time. The entire J!NX team is working from home to mitigate unnecessary social contact.
We are still shipping orders, but you might experience delays. Our shipping team is observing all recommended precautions, including reducing personal contact, washing hands regularly, and frequently sanitizing commonly touched surfaces.
With new health and safety regulations that have been implemented in our area, orders may be shipping up to 5 to 7 business days after placing your order. Also due to the current limitations of local, national and international shipping services, we cannot guarantee normal delivery times. Please be aware that your package may not arrive when expected. See Shipping FAQ for more details.
Since the situation is constantly evolving, we’re monitoring the news from the U.S. Centers for Disease Control and Prevention, the World Health Organization, and local governments. If the recommended protocol causes any change in daily shipments from our warehouse, we will adapt and notify everyone via email and via our website.
Stay safe out there!